Your questions

Please read these terms carefully before using and/or placing an order from

By using this site and/or placing an order from this site you accept these terms and our privacy policy without any reservations or qualifications and agree to be bound by these terms and our privacy policy.

Identification of the company:


SIDNEY CARRON - sarl ADBV
11 rue du lieutenant colonel Pélissier
31000 Toulouse
N° Siret : 518 519 046 RCS Toulouse

To place an order

If the Client wishes to make an order, he will have to identify himself first. For that purpose, he will have to fill out, according to the information which has been provided to him on line, a form made available to him where he will give the necessary information for his identification and his last name, first name, telephone number, postal address and delivery address. Further information will be able to be requested from him afterward to assure the quality and security of the delivery.


The products and services are proposed within the limit of available stock. In exceptional cases it can happen that the product is temporarily no longer available, after confirmation of the order. In this case, "Sidney Carron - sarl ADBV" will inform the Client by e-mail, as soon as possible, of said delay of availability. The Client will then have the choice of maintaining his order and waiting for delivery, or may request cancellation of the delivery. In the client would maintan the order, he will have to accept a minimum of 6 weeks time.


After the Client has chosen the offered products, he will confirm his order by clicking the “Confirm Order” button to show his commitment and acceptance of the sales terms and conditions. At that moment the order is registered and an order number will be communicated to the Client by email.

Payment

All purchases from our online store "Sidney Carron - sarl ADBV" are due on the day the order is made by the client. No items will be shipped to a customer if it has not previously been set to 100% of the sale price ttc section and any delivery charges incurred.
So that no dispute about the amounts paid by the client to occur, we always send the customer an order confirmation.

"Sidney Carron - sarl ADBV" reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card and / or any other payment by certified financial institution, or in case of payment dispute and / or fraud and to prosecute the author of the latter.


"Sidney Carron - sarl ADBV" reserves the right to suspend the processing or shipping of an order in case of a credit card refusal, or in case of a non payment. We also reserve the right to refuse an order in the event of you not having totally or partially settled a preceding order, or one on which there is a settlement dispute pending.

"Sidney Carron - sarl ADBV" reserves the right to open proceedings for any attempts to use fraudulent means of payment and/or reach amicable settlements for disputes concerning fraudulent payments or any attempts at fraudulent payment subject to payment from the customer for the amount due, in addition to any administrative costs.

You may use two means of payment offering maximum security guarantees.
You may pay:

- by Crédit card  via secure server of the LCL bank.

- by Paypal

Product information

The sidneycarron.net site presents the products for sale with the necessary characteristics in accordance with Article L 111-1 of the French consumer code (Code de la Consommation), which requires potential buyers to be able to determine the essential characteristics of the products they wish to purchase before placing their definitive order.

The documents relating to products presented on the sidneycarron.net site (descriptions, technical fact sheets, photographs, etc.) are given for reference and are not binding for "Sidney Carron - sarl ADBV" in terms of the actual product.

Offer period

Offers of sale contained in electronic catalog, governed by these general conditions of sale are valid for any product contained in this catalog as it remains in line or while supplies last.

Prices

Prices shown on the site are in Euros and include all taxes. The prices are indicative they can evolve constantly and no technical and/or typographical error will be able to give right complaint on the part of the customer nor could not engage "Sidney Carron - sarl ADBV".

Terms of delivery

Items purchased in our online store "Sidney Carron - sarl ADBV" can be delivered in all countries where our transportation service "La Poste" offers delivery.

Deliveries may only take place once the order has been validated by the customer and payment has been made in full. The banking payment centres concerned will therefore have given their approval for the payment beforehand. If the said centres reject payments, the order will be automatically cancelled.

Deliveries will be considered to have been made as of the date when the goods are first presented at the delivery address indicated by customers in their orders.
Customers are required to check the conformity of the goods delivered upon delivery.
Any anomalies relating to the delivery (damage in transit, missing product in relation to the order form, damaged package, broken products, etc.) must be indicated within two (2) working days of the delivery date in a letter sent
recorded delivery with delivery receipt setting out such claims to:

SIDNEY CARRON - sarl ADBV
11 rue du lieutenant colonel Pélissier
31000 Toulouse

Customers will be required to provide a copy of this letter by email to Akshay Jewellery.

Customers will be required to submit any complaints concerning delivery errors and/or cases in which products are not compliant in terms of their nature or quality in relation to the information indicated on the delivery form to "Sidney Carron - sarl ADBV" on the same day as the delivery or by the latest on the first working day following delivery. Any complaints made after this time will be rejected.

The delivery will be made by "La poste".

If you are note present, an attempted delivery note will be left informaing you either a date when the deliverer will call again or the address of a post office where you can recover your product, proof of identity will be required.

The sending of the parcel in "Colissimo international" does not give right to compensation in case of loss, theft or damage of the package. "Sidney Carron - sarl ADBV" cannot be held liable for any loss or damage of the parcel.

Delivery time

All in-stock orders will be sent within 2 and 7 business days after reception of your payment.

Colissimo international is very reliable services, However, as in all shipments, a delay may occur, or a parcel may get lost. We agree to do everything possible to locate your parcel.

We do not accept liability for late delivery of the parcel by the carrier for loss of parcel, force majeure or exceptional circumstances such as natural disasters, weather, strikes, etc..

Delivery error

Customers will be required to submit any complaints concerning delivery errors and/or cases in which products are not compliant in terms of their nature or quality in relation to the information indicated on the delivery form to "Sidney Carron - sarl ADBV" on the same day as the delivery or by the latest on the first working day following delivery.

This claim must be sent "Sidney Carron - sarl ADBV" through our contact form.

Any complaints made after this time will be rejected.
Such complaints must be submitted to "Sidney Carron - sarl ADBV" in a letter sent recorded delivery.

In case of delivery error, we are committed to reship at our expense item originally ordered if it is in stock. To do this, you simply return the item to be exchanged in its original condition and packaging after having our agreement.

Items guarantee

We inform the customer that "Sidney Carron - sarl ADBV" is not the manufacturer of the articles in the online store "Sidney Carron - sarl ADBV". A guarantee is applied only in case of manufacturing defect found in maximum period of 7 days from the date of receipt of such products.

Money back guarantee

If for any reason , the buyer is not satisfied with his purchase, he has 7 clear days from the date of delivery of the order for a refund or exchange (with delivery and return costs to be covered by the customer). After this time no exchange or refund will be accepted.

The buyer is comitted to send back the items in the same conditions of the intial shipping after having notify in our contact form his intention to exercise his right of withdrawal.

This period runs from the day of the receipt of the package to the date of sending indicated on the returned package. The buyer will have to send back the items to:

SIDNEY CARRON - sarl ADBV
11 rue du lieutenant colonel Pélissier
31000 Toulouse

The customer is solely responsible for his parcel and his contents, the return of the items must be assured at the invoicing value. If the parcel is not assured, " Sidney Carron - sarl ADBV " cannot be held responsible for any damage or losses resulting from shipment.

The customer will have to comunicate to " Sidney Carron - sarl ADBV " his bank details in order to proceed to refund, in the case of the customer chose the refund.

If the buyer exercise his right of withdrawal, we promise to refund the totality of amounts paid as soon as possible (except for the costs of delivery and return), provided that the items will be returned in their original state. Any jewel that has been damaged, enlarged or tightened will not be refunded or returned or exchanged.

Retention of tittle and liability

"Sidney Carron - sarl ADBV" shall retain tittle to the products being sold until the price has been paid in full. The transfer of ownership of the items takes place when the customer completes the payment for the total price of the product.

However, throughout the period from the moment of delivery to the transfer of ownership, risks of loss, theft, deterioration or destruction are the responsibility of the Customer.

In case of non-execution by the client of his payment obligations, irrespective of the cause, " Sidney Carron - sarl ADBV " will have the right to demand immediate restitution

Force majeure

Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Be considered a force majeure any fact or circumstance irresistible, external parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by them despite all efforts reasonably possible.

The party affected by such circumstances shall notify the other party within ten business days following the date on which it is aware.

Both parties will then meet within three monthes, except if the act of God prevents them from doing so, in order to examine the consequences of the incident and to agree on how the obligations of the contract will be fulfilled. If the force majeure lasts over a period of one month, these terms may be terminated by the aggrieved party.

Explicitly, are considered as force majeure or fortuitous events, in addition to those usually retained by the decisions of French courts and tribunals: blocking means of transport, earthquakes, fires, storms, floods, lightning, stop of telecommunication networks or difficulties specific to telecommunication networks external to customer.

Non-partial validation

If for any reason a court of competent jurisdiction finds any provision of these Terms of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of this agreement and the remainders af this terms and condiditions shall continue in full force and effect.

Non-waiver

The fact for one of the parts not to take advantage of a neglect by the other part in the one some of the obligations aimed in the present general conditions would not know how to be interpreted for the future as a renunciation of the obligation in cause.

Applicable law

These general terms and conditions of use are governed by French law, both in terms of basic rules and for the rules governing their form.



In case of dispute or of complaint, the consumer will address first and foremost " Sidney Carron - sarl ADBV " to obtain an amicable solution.

Protection of personal data

All the data you entrust to us are able to process your orders. Under the terms of the law No 78-17 of January 6th, 1978 relating to data processing, the files and freedoms, you have at " Sidney Carron - sarl ADBV " a right of correction, consultation, modification, and supression of the data that you comunicated to us. To exercise this right, please contact us thanks to our contact form.

Intellectual property right

This website www.sidneycarron.net and all the elements contained in this website (pictures, logos, texts available on this site, names of products or brands and trademarks) are the exclusive property of " Sidney Carron - sarl ADBV ". Use of this site is reserved for personal use only. Any use, reproduction, exploitation, representation, in whole or in part in any format whatsoever, for any purpose other than personal use is prohibited.

 

Disputes

All orders placed through "sidneycarron.net" imply that the customer, without any restriction, accepts the conditions of sale of "Sidney Carron - sarl ADBV".

In case of sale to a corporation, any disputes concerning the sale (price, conditions of sale, products ...) will be subject to French law at the Tribunal of Commerce of the headquarters of "Sidney Carron - sarl ADBV".